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Travel Response Centre Officer

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Job Summary

Contract Type:
Temporary
Working Pattern:
Part time
Advert Start Date:
03/07/2019
Advert End Date:
Closed for applications on 14/07/2019 23:59
Salary:
Grade 4 £18,795 to £19,945 pro rata p.a.
Hours per week:
14.5
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
189269
Employment Location:
County Hall, Durham
Post Number:
REAL19-140

Job details 

Closing date:
14 Jul


Supporting documents

Please note

This job is closed for applications.

Further information

An opportunity has arisen for a temporary Travel Response Centre Officer required to work 14.5 hours per week (Thursday and Friday) until 31st December 2019.

The successful candidate will handle live bookings/enquiries regarding Link 2, Access Bus, Health Service Journeys and DRT schemes and enter into scheduling software package. Carry out other administrative functions within the role and in a general business support environment.

Applicants should hold a NVQ level 3 or equivalent level of qualification in a relevant subject area OR have significant experience in a customer services environment.

Interviews are scheduled to be held on a date to be confirmed.

For further information regarding the post, please contact Paul Scott, Business Support Officer on 03000 268269 or via email at paul.scott@durham.gov.uk

Where our roles are customer facing and you are required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line or for further assistance contact the HR Operations & Data Team on 03000 268153/264223 or email hrREAL@durham.gov.uk

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