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Technical Support Assistant

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Job Summary

Contract Type:
Please See Advert Text
Working Pattern:
Full time
Advert Start Date:
06/10/2021
Advert End Date:
19/10/2021 23:59
Salary:
Grade 3 (scp 7-11) £20,092 - £21,748
Allowances:
No
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
214311
Employment Location:
Jack Crawford House
Number of posts:
(3) 1 permanent and 2 fixed term 12 months

Job details 

Closing date:
19 Oct


Further information

Sunderland City Council seek to recruit 3 Technical Support Assistants (1 permanent post and 2 fixed terms posts for 1 year) to work within the Neighbourhoods Directorate.
These posts will be of interest to applicants who are skilled and experienced in the provision of support in contract administration, co-ordinating and actioning of servicing and maintenance contracts, and updating appropriate IT systems.

The successful candidate will display excellent customer care, be able to liaise directly with a wide range of staff at varying levels from varying parts of the business including technical staff, contractors and customers. They will understand the importance of compliance in relation to regulations, legislation, guidance and Health and Safety and will work both individually and as part of a team to ensure compliance is met within the service area.

Individuals will have a wide range of transferable experience within an appropriate background as well as excellent ICT skills, good written and verbal communications skills, and the ability to work in a fast-paced area of work. Excellent organisational, prioritisational and negotiation skills will be required to balance a varied and wide-ranging workload with competing priorities.

For an informal discussion, please contact Martin Briscoe via email at Martin.Briscoe@sunderland.gov.uk and provide your name and phone number for a call back.

Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil
If you need any support, contact HR by email: jobs@sunderland.gov.uk.

Please note that CVs are not acceptable.

All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.

If you have not heard from us within six weeks of the closing date you should assume you have not been shortlisted.

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