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Recovery Officer (2 posts)

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 27/08/2019 12:00
£21,589 - £23,836
Hours per week:
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Wansbeck Square
Post Number:

Job details 

Closing date:
27 Aug

Supporting documents

Please note

This job is closed for applications.

Further information

Job Title
Recovery Officers

The Council
Northumberland County Council operates a huge range of services across the largest county in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.

For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working

The Service
The Recovery Team is part of the Council’s Revenues and Benefits Service. The team is based in Ashington and is responsible for collection, recovery and enforcement of council tax, business rates and sundry debt.

The role
The successful candidates will work as part of a team dealing with all aspects of council tax, business rates and sundry debt collection, recovery and enforcement.
You must have a good general standard of education demonstrating literacy and numeracy; clerical/administrative experience; knowledge of the Local Government Finance Acts and associated Statutory Instruments; an awareness of best practise in service delivery; and an awareness of the General Data Protection Regulation.
You must have excellent interpersonal and communication skills in order to support the Council’s commitment to provide excellent customer service. A high degree of confidentiality is essential.
You must be a good negotiator, and be able to deal confidently with a full range of requests and remain calm and logical in sometimes difficult situations.
You must have experience in working as part of a team, as well as the ability to work on your own initiative to process high volumes of work accurately to deadlines. You should also have experience of operating computerised systems.
Experience of working in a Revenues Section in a local authority, and an IRRV Technician qualification would be desirable.

We are offering:
A starting salary of £21,589 (£21,589 - £23,836)
Access to the Local Government Pension Scheme
A wide range of staff benefits including a competitive annual leave provision
Flexible working arrangements
Training opportunities relevant to the post.

For an informal discussion about this role please contact either Ian Richardson (01670 624322), David Thompson (01670 624318), or Rebecca Whitfield (01670 624335).

Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We recognise the difficulties that transgender applicants in particular may face during a recruitment process; any concerns regarding the process can be discussed with Claire Coe (Trans HR Support Officer) claire.coe01@northumberland.gov.uk We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. All applications to work on a part-time will be considered in line with the requirements of the post and the needs of the service.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please contact Jordan Liddell or email hrrecruitment@northumberland.gov.uk.

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