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Performance and Intelligence Assistant

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Job Summary

Contract Type:
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Please see advert text
Advert Start Date:
Advert End Date:
Closed for applications on 14/10/2019 23:59
Grade 4 SCP 12 to 17 £21,589 to £23,836
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Employment Location:
Stanfield Centre

Job details 

Closing date:
14 Oct

Supporting documents

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This job is closed for applications.

Further information

Performance and Intelligence Assistant
Grade 4 SCP 12 to 17 £21,589 to £23,836
37 hours (Part time hours may be considered)

To support the performance team with delivering its core functions for TfC, including: data collection, checking data quality, data cleansing and running performance reports. Also, to provide email and phone support to schools and other child care settings as required.

1. Communicate clearly with stakeholders and customers, in writing and over the telephone
2. Provide advice and guidance to colleagues, schools or other childcare providers on using TfC systems
3. Establish excellent working relationships with customers across the company and with partners.
4. Work with schools and/or other child care settings to improve data quality and undertake data cleansing and validation exercises
5. Demonstrate a high level of accuracy when handling data including: data validation checks, data analysis, accurate data entry into TfC systems, or third parties (such as Department for Education portals)
6. Manage your own tasks in line with the team work programme to ensure key deadlines are met throughout the year
7. Support the team and Performance Manager to deal with and resolve problems or queries.
8. Contribute to the identification of improvement activity by applying own knowledge and looking for ways to deliver services more efficiently and effectively.
9. Utilise IT skills to develop new and improved ways of working
10. The above list is not exhaustive, and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post.
11. Other duties and responsibilities allocated which are appropriate to the grade of this post.
12. The post holder will be required on occasion to travel within the City as required to undertake the role.

Comply with the Together for Children Sunderland’s information security standards, and requirements for the management and handling of information;
Use information only for authorised purposes

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