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Performance Data & Reports Specialist

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
06/10/2021
Advert End Date:
20/10/2021 12:00
Salary:
£22,183 to £23,080 per annum
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
214233
Employment Location:
This post is suitable for a blend of home working and office based working.
Number of posts:
1

Job details 

Closing date:
20 Oct


Further information

This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.

The Adults & Communities Directorate, consists of four strands, Adult Social Care, Community Development, Public Health and Environment. Our aims are to continue to provide essential and highly valued services and to build capacity to enable local communities to make lasting change, improve quality of life, and prosperity and the environment. As a directorate we lead on developing a culture of co-operation and co production, respecting and nurturing the skills and talents of local people and enabling them to fulfil their potential.

The post holder will work closely with the Performance Team Leader and Data & CRM Specialist, to utilise and develop telephony data reporting to support and enhance performance management information provision across the Service.

The post will work towards the provision of management information from a range of data sources within the Service area to inform and support with the achievement of excellent standards of customer care, and the delivery of effective Customer Services to all stakeholders.

This position is a 12 month fixed term contract.

The council holds ambassador status for the North East Better Health at Work Award.

We offer very attractive terms and conditions of employment, including generous annual leave entitlement, flexible working hours (where appropriate), membership of the Local Government Pension Scheme and access to numerous other salary sacrifice schemes and staff benefits/discounts, including a lease car scheme.

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