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Library Systems Support Assistant

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Job Summary

Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 13/10/2019 23:59
£9,777.00 - £9,972.50 Annually
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Post Number:

Job details 

Closing date:
13 Oct

Supporting documents

Please note

This job is closed for applications.

Further information

This post is a re-advertisement - previous applicants will need to re-apply.

Stockton Libraries & Information Service is passionate about providing access to quality books, information, IT resources, events and activities to residents across the borough.

We currently have a vacancy for a Library Systems Support Assistant, reporting to the Digital Services Librarian and working within the Digital Services Team. This role is primarily focussed on the library management system, Capita Talis, the maintenance of the system and extraction of data as required. Knowledge of the public library environment is essential, as is experience of IT systems and management databases. You will be expected to provide support to frontline library staff, solving problems associated with IT systems, as well as supporting day to day services, such as self-service systems, public PCs, Wi-Fi and project work.

You will also work with our Innovation Station and Imagination Station; spaces that have been created to provide access to newer digital resources and immersive projection technology. This will involve delivering workshops and sessions to all ages of the community, using 3D printers, 3D scanners, laser cutter and a range of other technology. You will support the use and maintenance of this equipment, including training staff and others.

This post is working opposite another member of staff in the same role.

As the role covers the whole of the library service you will be required to travel to different library buildings across Stockton-on-Tees to provide IT support.

We are looking for somebody who has a positive attitude and commitment to delivering a quality service to join our team. You will need to be flexible, knowledgeable, enthusiastic and reliable with good communication skills as you will deal with library staff from across the service, along with external companies, IT colleagues and members of the public.

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.

If you would like an informal discussion about the post, please contact Chris Rogers, Digital Services Librarian, on 01642 526104.

The application form is available in alternative formats from Xentrall Recruitment Services, tel: 01642 526992 or email recruitment@xentrall.org.uk

Stockton-on-Tees Borough Council ensures that all customers, both internal and external receive a consistently high quality level of service.

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