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IT Support Analyst

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 28/02/2021 23:59
£23,261 per annum with yearly incremental rises up to £25,603 (over four years)*.
Job Category:
Vacancy ID:
Employment Location:
Post Number:

Job details 

Closing date:
28 Feb

Supporting documents

Please note

This job is closed for applications.

Further information

£23,261 per annum with yearly incremental rises up to £25,603 (over four years)*.
Full time, permanent position
Monday to Friday (37 hours per week)
36 days generous annual leave entitlement (pro rata)
Employee benefits platform as well as discounted gym membership and cycle to work scheme
Employee assistance programme

We are currently looking to recruit a Support Analyst to work within our Head Office based in Chester le Street.

We are seeking a talented, self-motivated, and innovative individual with a real passion for supporting users to get the most out of IT. You will be required to have a good all-round knowledge and interest in both IT and software development to enable you to troubleshoot and triage a wide range of internal applications.

The role will primarily involve supporting NEAS’s internal software systems, providing end-user training on internal systems, documenting solutions and processes as well as performing some internal administrative tasks.

In return we offer excellent terms and conditions. Joining our NEAS family will mean:

• Working in a positive, friendly, rewarding environment, building your experience and career.
• Dedicated support from our learning and development team who will work alongside you and your new line manager to enhance your career with our specialist training programmes. This is just the start of your new career!
• Having a hands-on role, valuing and supporting people. If you thrive on helping others, knowing everything you do is contributing to lives being changed then this could be the role for you.
• Other benefits include a Bike-to-Work scheme, pension contributions, an annual staff awards evening recognising and rewarding staff achievements, 36 days holiday (pro-rata for part time roles).
• Please see the job description and person specification listed under "documents" at the top of this page. Please use these in completing your application.

For almost 40 years we’ve led the way in providing autism-specific care and education for children, young people and adults across the North-east of England.

Recognised for our innovation and excellence, everything we do stems from an unswerving belief in providing bespoke person-centred support. It’s at the heart of who we are to recognise the uniqueness of every human being, and to understand that no two autistic people, or in fact any humans within an understanding of neurodiversity, will have the same needs or wants.

We passionately believe that autistic children and adults have significant skills and strengths, which can be developed throughout their lifetime.

Our approach aims to support individuals to participate in society as independent and valued citizens, enjoying equal rights and opportunities but also enriching the world around them.

Please see job description and person specification listed under "documents" at the top of this page. Please use these in completing your application.

The Society is a Disability Confident Employer which means we guarantee to interview all applicants with a disability who meet the minimum criteria for this job vacancy.

A full job description and person specification is available to read/download from our website www.ne-as.org.uk. Further, please visit our website to apply for this vacancy using our easy online application process which is accessible on all internet web browsers, tablet and smartphone devices.

After visiting our careers page, where you will find full details about this vacancy, please do not hesitate to contact our recruitment department on 0191 410 9974 or by email recruitment@ne-as.org.uk if you have any queries. Please note we are unable to accept a CV in place of an e-application and no third part assistance required.

North East Autism Society is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. These posts are exempt from Rehabilitation of Offenders Act 1974, and a comprehensive screening process will be undertaken on successful applicants, including an Enhanced Disclosure and Baring Service disclosure. Terms and conditions apply. Please contact the North East Autism Society for more information.

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