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Housing Solutions Assistant

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
25/10/2021 23:59
Grade D £19312 - £19698 per annum
Hours per week:
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Number of posts:

Job details 

Closing date:
25 Oct

Supporting documents

Further information

Grade D, £19312 - £19698 per annum

We are looking to appoint two Housing Solutions Assistants. Based within the Housing Support Service, you will provide a central point for all enquiries and referrals into the service, providing advice and sign posting to meet customers needs.

Working in a busy team, you will need excellent customer service skills, experience of delivering front line services and supporting vulnerable people to access advice and support. You must be motivated and enthusiastic towards helping people with complex and multiple needs.

You must have excellent communication, organisational and prioritisation skills and be able to demonstrate the ability to work on your own initiative and as part of a wider team.

You must have knowledge and experience of using IT packages including Microsoft Office and have 5 GCSE' s grade C or above including maths and English or equivalent relevant work experience or qualifications.

Please refer to the Job Profile for further details.

For an informal discussion please contact Mandy Huston, Neighbourhood Relations Manager on telephone number 0191 4335312 or by email at mandyhuston@gateshead.gov.uk.

Online applications only at www.gateshead.gov.uk

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