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Homelessness Reduction Officer

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
03/08/2021 23:59
Grade 5 (SCP 17 - 22) £24,491 - £27,041
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
City Hall and agile working
Post Number:
Number of posts:

Job details 

Closing date:
3 Aug

Further information

An exciting opportunity has arisen for a Homeless Reduction Officer who will work within the Council’s Housing Options Team.

The role is to interview, assess and identify prevention/relief options for people while working collaboratively with housing and homelessness services, prisons, drug treatment agencies and other relevant partners. You will carry out a Housing Needs Assessment and a Personalised Housing Plan with the customer to ensure successful outcomes.

The main aim is to prevent homelessness, deliver housing advice and make appropriate enquiries to determine the available options for the individual. The role requires you to work with vulnerable customers in challenging situations.

You should have a good understanding of the Homeless Reduction Act 2017, issues surrounding homelessness and its prevention/ relief of homelessness, along with IT and case recording skills. You should be resilient, be able to solve problems, manage a caseload and meet deadlines as well as being able to work on your own initiative and as part of the team.

The successful candidate will need to be able to negotiate and communicate empathetically with people whilst being sensitive to different life experiences.

This role can be demanding but rewarding, providing a real opportunity to help people in need access the services they require.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

Please see the Job Description and Person Specification for more information.
For an informal discussion please contact Leanne Riddell, Housing Options Manager leanne.riddell@sunderland.gov.uk

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services. Email: jobs@sunderland.gov.uk

Please note that CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed or via the email or contact details on your paper application as applicable. Please remember to check your junk mail items.

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