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DBS4104 Tenancy Sustainment Officer x 2

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Job Summary

Contract Type:
Permanent
Working Pattern:
Please see advert text
Advert Start Date:
08/01/2021
Advert End Date:
17/01/2021 23:59
Salary:
£22,183 - £23,541 pa
Job Category:
Housing
Vacancy ID:
203236
Employment Location:
Any location within North Tyneside

Job details 

Closing date:
17 Jan


Further information

North Tyneside Council Housing is offering an exciting opportunity for ambitious, professional and enthusiastic individuals to join the Housing Options team. We have one full time post available 37 hours per week and one part time post 33.3 hours per week.

We are looking for flexible individuals, who are committed to delivering an excellent customer experience, in a high performing environment.

As a Tenancy Sustainment Officer, you will be play an important role in assessing housing applicants and their suitability for homes. You will be responsible for the allocations and lettings process, working with others to ensure a positive experience, which is delivered efficiently and effectively.

You will be focused on delivering a quality service to new and transferring residents within the borough. You will consider the bigger picture with a commitment to sustaining tenancies.

You will be a great communicator, who is performance driven, with experience of delivering an excellent customer service. A good working knowledge of Housing Services is essential.
If you are interested in joining the team and are committed to delivering the council’s ambition for a great place to live, work and visit, we look forward to hearing from you.

Please see Job Description and Person Specification for further information. If you would like more information, please contact Leeanne Baxter Housing Options Team Leader on 0345 2000 102 or by email leeanne.baxter@northtyneside.gov.uk

Interviews will be held on Monday 25th January 2021 via Microsoft TEAMS.

Please be advised that this position will require an Enhanced check from the Disclosure and Barring Service.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s’ business.

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