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Business Support Assistant - Day Services (12 Month Fixed Term Contract)

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
30/10/2021 23:59
£18,562 to £18,933
Hours per week:
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Washington Community Resource Centre
Number of posts:

Job details 

Closing date:
30 Oct

Further information

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve.

Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

We value all our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A job with us not only makes a difference to our customers lives but can also be lifechanging for you.

We are seeking to recruit Business Support Assistant (level 1) into our Day Service who can encourage a workplace culture based on respect and dignity for those requiring care and support.

Sunderland Care and Support’s Community Resource Centre provides day opportunities to young people and adults who have a range of learning and physical disabilities and Autism, who require differing levels of support to meet a range of social and sometimes complex health needs.

Day Services require a dynamic motivated Business Support Assistant with the ability to work in a fast-paced environment. As a Business Support Assistant (Level 1), your role will focus on receiving and directing telephone calls and enquiries. Welcoming customers, visitors, and contractors. The role of Business Support Assistant (level 1) includes accurate record keeping, data collection and recording of cash handling. As Business Support Assistant (level 1) you will ensure that visitors and contractors are aware of Covid-19 procedures and that all contractors are aware of the asbestos protocols and procedures upon arrival.

You will be expected to adhere to Sunderland Care and Support policies and procedures including all health and safety procedures and GDPR. You will need to be able to communicate effectively with customers, families, professional and colleagues. You will be working as part of a large team in a busy environment.

You will be supported via Sunderland Care and Support’s induction, supervision, and appraisal processes.

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.

Application forms should be submitted by email to Jobs@sunderlandcareandsupport.co.uk or via post to The Recruitment Team, Sunderland Care and Support, Leechmere Centre, Carrmere Road, Sunderland, SR2 9TQ.

Please note that all communication regarding your application for this post will be sent to the email address that you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.

Due to the current restrictions as a result of the coronavirus pandemic, interviews will be via Microsoft Teams. If you are successful following the recruitment process any appointment will be subject to two satisfactory references and an Enhanced DBS check.

Please note CVs or covering letters will not be accepted.

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