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Business Administration Apprenticeship - Social Care and Income Team

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
28/10/2021 12:00
£185 per week
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Belmont House
Number of posts:

Job details 

Closing date:
28 Oct

Further information

This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we invest in the future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.

The Adults & Communities Directorate, consists of four strands, Adult Social Care, Community Development, Public Health and Environment. Our aims are to continue to provide essential and highly valued services and to build capacity to enable local communities to make lasting change, improve quality of life, and prosperity. As a directorate we lead on developing a culture of co-operation and co production, respecting and nurturing the skills and talents of local people and enabling them to fulfil their potential.

Are you looking for an opportunity to gain a Level 3 Business Administration qualification whilst gaining valuable work experience? Redcar and Cleveland Borough Council has an exciting new opportunity within the Social Care Payments & Income Team.

The team are responsible for a range of services including:
• Carrying out financial assessments to determine individual contributions towards care costs
• Invoicing adults for their assessed client contribution
• Ensuring fees are paid in a timely manner and recovering any outstanding debts
• Monitoring accounts and adjusting invoices as appropriate
• Ensuring care homes and care at home providers are paid in a timely manner
• Monitoring direct payment accounts in line with the support plan

You will gain valuable work experience supporting the team:
• Checking care provider time sheets and monitoring these against support plans and invoices;
• Raising customer accounts using the Agresso system;
• Supporting the Income team with invoices and credit notes as necessary;
• Checking Direct Debit forms and chasing outstanding payments;
• Scanning and filing as necessary;
• Supporting the wider team as appropriate.
We are looking for an enthusiastic, hard-working, positive individual who is self-motivated and able to work using their own initiative as well as being a team player. The successful candidate will be committed to providing an excellent service and be willing to learn and develop their knowledge.

Please see attached job description and person specification for further detailed information.

As an apprentice you will be eligible to apply for Redcar and Cleveland Borough Council’s internal job vacancies as and when they arise within the Council.

For an informal discussion, please contact Becky Storey on 01287 612630.
Apprenticeship opportunities are open to anyone over the age of 16 years old with no upper age limit.

The council holds ambassador status for the North East Better Health at Work Award.

Redcar and Cleveland Borough Council recognises the value apprenticeships can bring to the local community, boosting skills and employment prospects. We employ Apprentices as a key part of our own workforce offering a high-quality pathway to a variety of successful careers and gaining recognised qualifications to ensure the Council are meeting its current and future skills needs.

Join us for invaluable hands-on work experience, a qualification all whilst earning a highly competitive salary and receiving excellent terms and conditions of employment.

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