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Apprentice (Customer Services)

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Job Summary

Contract Type:
Temporary
Working Pattern:
Full time
Advert Start Date:
06/11/2019
Advert End Date:
20/11/2019 23:59
Salary:
£144.30 per week (NMW in second year)
Allowances:
n/a
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
193051
Employment Location:
Crook Civic Centre
Post Number:
RES/19/76A

Job details 

Closing date:
20 Nov


Further information

An opportunity has arisen within Customer Relations, Policy and Performance for a Customer Services Apprentice.

The successful post holders will learn about the provision of services provided by Durham County Council via the Customer Services Teams Contact Centre, face to face and Customer Feedback Team. You will gain experience of providing the first point of contact for all our customers. You will also deal with customer enquiries on all aspects of the Council and also build knowledge of systems, communications and all improvement work.

Candidates should have 4 GCSE’s including Maths and English Language grades 9-4/A-C or Level 2 in literacy and numeracy (or equivalent).

For further information regarding this vacancy, please contact Jackie McKimm on 03000 260342 or email Jackie.mckimm@durham.gov.uk.

It is anticipated that Interviews will be held on 6th December 2019.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line or for further assistance contact the Payroll & Employee Services Team on 03000 267247 or email PESResources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

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