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Admin Assistant

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Job Summary

Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 28/08/2019 23:59
£18,795 – £19,171
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Post Number:

Job details 

Closing date:
28 Aug

Supporting documents


Please note

This job is closed for applications.

Further information

The Gateshead Housing Company is a non-profit organisation responsible for the day-to-day management of nearly 20,000 homes.

We aim to provide excellent and efficient services to create homes and neighbourhoods that meet the aspirations of the people of Gateshead.

We employ over 700 people and involve our customers in making our services better.

An exciting opportunity has become available to be an Administration Assistant within the Older Persons’ Housing Team, based at Civic Centre, Gateshead.

As an Administration Assistant you will play a key role as the first point of contact in responding to enquiries from employees, customers and partner agencies relating to sheltered housing.

The role will involve a range of tasks which include; dealing with telephone enquiries, processing invoices, absence management monitoring, minute taking, maintaining electronic records, carrying out customer satisfaction surveys, raising repairs and general administrative duties including faxing, photocopying, ordering stationery and filing.

You will have experience of working in a customer focused environment, dealing with members of the public in person and over the phone and communicating effectively. You should possess 5 GCSEs at grade C or above (including Maths and English) or relevant experience. Good organisational and IT skills are essential and you should be committed to delivering excellent customer service at all times.

For an informal discussion about the role please email Andrew Yates, Older Persons’ Housing Manager andrewyates@gatesheadhousing.co.uk or call 0191 433 6163

You should consider the job profile when applying, giving examples of how you meet the criteria.

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