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5 x Enforcement Agents

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Job Summary

Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
28/01/2020
Advert End Date:
Closed for applications on 16/02/2020 23:59
Salary:
£22,911 to £26,317 p.a. (Grade 7)
Allowances:
n/a
Hours per week:
37
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
195437
Employment Location:
Green Lane, Spennymoor
Post Number:
RES/20/34

Job details 

Closing date:
16 Feb


Supporting documents

Please note

This job is closed for applications.

Further information

Durham County Council is establishing a new In-House Enforcement Agent Service and are seeking to recruit 5 x Enforcement Agents.

Travel is an essential requirement of the post therefore candidates must hold a current driving licence. Candidates will be required to adopt a flexible approach to working hours and be available/contactable outside of standard working hours.

The service will be responsible for the collection and enforcement of Council Tax, Business Rates, parking fines & fixed penalty notices, commercial rents, sundry debt and Housing Benefit Overpayments.

The successful candidate will join Finance and Transactional Services as part of the Payments, Income & Support Team. This is an exciting opportunity to join a new team and be here at the inception of a new service.

You will be part of a responsive, efficient and effective Enforcement Agent Service and will visit debtors’ premises with a view to collect payment for unpaid debts. Enforcement Agent Assistants will provide administrative support and assist the Enforcement Agents in the day to day operation of the Enforcement Agent Service.

You must have experience of debt recovery, dealing with customers in challenging situations and be experienced in the interpretation and application of the relevant legislation.

You must have detailed knowledge of enforcement legislation and whilst it is not essential to be a certificated Enforcement Agent, it would be desirable.

You will require excellent communication, interpersonal and organisational skills and the ability to deliver a customer focused service that is subject to frequent change.

If you are enthusiastic and have the necessary skills and experience to join the team, we would like to hear from you.

Required qualifications:
Enforcement Agent Certificate or,
Level 3 Equivalent and undertaking to complete Enforcement Agent Qualification.

It is anticipated that interviews will be held 24th and 25th February 2020.

For further information about this post, please contact:
Julie Thomson on 03000 260498 or julie.thomson@durham.gov.uk

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

The successful candidate will be required to undertake and pass a DCC driving assessment as part of our pre-employment checks before any offer of appointment can be confirmed.

Apply on-line or for further assistance contact Payroll and Employee Services on 03000 267247 or email pesresources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

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