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3841 Debt Recovery Officer

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 16/02/2020 23:59
£21,589 - £22,911 pa
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Any location within North Tyneside

Job details 

Closing date:
16 Feb

Please note

This job is closed for applications.

Further information

An exciting opportunity has arisen to appoint a Debt Recovery and Direct Debit Officer within Housing Operations at North Tyneside Council.

This challenging and performance driven role plays an important part in maximising income and maintaining the Housing Revenue Account.

Working in the Debt Recovery and Direct Debit team your duties will include:

• To work with tenants and former tenants to maximise income collection
• Processing and collection of rechargeable repairs.
• Collection of sundry debts relating to council tenancies.
• Maintain and process direct debit records

The successful applicant will be proactive and highly motivated with experience of working in a target driven collections environment. You will need experience of delivering excellent customer service, with strong communication skills, good negotiation skills and a proven track record of meeting targets. In addition to this you will have a can-do attitude and be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of the recovery process.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

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