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Customer Service Advocate

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Job Summary

Contract Type:
Temporary
Working Pattern:
Part time
Advert Start Date:
27/04/2021
Advert End Date:
Closed for applications on 05/05/2021 11:59
Salary:
Grade 3 (SCP 7-11) £20,092 - £21,748 (per annum, pro rata)
Hours per week:
30
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
206617
Employment Location:
Civic Centre and agile working
Post Number:
50064093, 50071997
Number of posts:
2

Job details 

Closing date:
5 May


Please note

This job is closed for applications.

Further information

Temporary until 30th September 2021

We are looking to recruit Customer Service Advocates to join the Council’s Customer Service Network.

The successful candidates will be part of a busy Customer Service Team responsible for providing a first class service to our customers. You must demonstrate that you are willing to be flexible, will support colleagues and strive to deliver a service to be proud of. In exchange, you’ll have lots of opportunity to develop and receive support and encouragement from those around you.

To be successful you will need to have the communication skills to relate to different people from across the community, presenting a positive, helpful approach and be comfortable working with new technology.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email: jobs@sunderland.gov.uk

Please note that CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.

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