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Duty to Refer Officer

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 05/05/2021 23:59
Grade 5 (SCP 17 - 22) £24,491 - £27,041 per annum
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Civic Centre and agile working
Post Number:
Number of posts:

Job details 

Closing date:
5 May

Please note

This job is closed for applications.

Further information

Re-advertisement – previous applicants need not re-apply

Fixed Term position for one year

An exciting opportunity has arisen for an experienced housing professional with a passion for supporting and assisting homeless households.

The Duty to Refer Officer will work within the Council’s Housing Options Team to action referrals received under ‘Duty to Refer’ from other Public Sector Organisations such as the Prison Service.

The focus of the role is to manage all referrals and support homeless households to ensure they have suitable accommodation when they leave the referring organisation. This will involve assessing their short-term and long-term accommodation needs as well as ensuring access to all necessary support providers and networks.

The successful applicant will need to create and maintain partnerships with referring organisations and understand their drivers and requirements, as well as outlining what the Council requires in order to best assess and support each referral. They will also work with clients to garner information on their circumstances, often doing to in external locations such as prisons.

The post will also be key in delivering the Council’s Homeless Prevention Strategy.

Applicants will have:
Applicants should have experience of working with homeless applicants or a support related service, have a good understanding of the Homeless Reduction Act 2017 and have experience, and a passion for supporting vulnerable people to enable them to enhance their lives within independent living.

You will also be required to have experience of creating partnerships with providers of temporary accommodation and a good track record of providing and delivering effective solutions for housing, vulnerable people and homeless people.

Please see the Job Description and Person Specification for more information.

DBS - This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion please contact Gillian Welsh, Housing Options Manager on Gillian.welsh1@sunderland.gov.uk.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services. Email: jobs@sunderland.gov.uk

Please note that CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.

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