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Safe Living Officer (2 posts)

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Job Summary

Contract Type:
Permanent
Working Pattern:
Please see advert text
Advert Start Date:
21/11/2019
Advert End Date:
Closed for applications on 05/12/2019 23:59
Salary:
£25,295 - £27,905 per annum, pro rata
Hours per week:
14.8 and 37 hours per week
Job Category:
Housing
Vacancy ID:
193555
Employment Location:
YHN House, Newcastle upon Tyne

Job details 

Closing date:
5 Dec


Supporting documents

Please note

This job is closed for applications.

Further information

At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.

Our new business strategy, Destination 2022, sets out how we’re going to achieve our vision. The journey to Destination 2022 is guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them and they shape how we work day to day.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.

These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

The Role:
Working within the Safe Living Team you will deliver effective anti-social behaviour services, working with partners to provide a public protection service aimed at keeping people safe across the city.

The Person:
You will have a passion for working in the anti-social behaviour sector and will have strong knowledge and experience of working in Housing and the issues faced by social landlords and their customers.

You will have experience of working with vulnerable client groups and will understand the principles of Tenancy Enforcement, relevant legislation and Safeguarding.

You’ll be a highly motivated self-starter with a strong focus on customer service, with excellent written and verbal communication skills and the ability to prepare and present accurate and detailed information. You will have a strong ability to prioritise workload, meet deadlines, manage highly confidential information and ensure you maintain accurate records.

As an energetic member of the team you will have a strong track record of working successfully with key partners and agencies to resolve complex issues for customers and have a commitment to creating amazing places where people are proud to live.

Most of our full-time vacancies are available on a job share basis, if you want to discuss this option for this vacancy or if you would like to have an informal discussion about the post, please contact Kris Hartridge on 0191 278 8740 or email yhnjobs@newcastle.gov.uk

PLEASE NOTE: We do not accept CV’s, only online applications. To apply, click on the “Apply for this job” tab. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.

YHN is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.

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